When sifting through SMS marketing companies, keep an eye out for these top qualities. Partner up with a provider that puts your needs and success at the forefront. Make sure they’re in it for the long haul, and not just here to make a quick buck. SMS marketing is a long term and effective opportunity to strengthen your business, so partner up with a provider that respects your desire for growth. Run through this checklist before making your final decision.
They are upfront about pricing options, and what you’ll get out of their program. If they make a mistake, they offer you something in return. Their billing is clear and concise. They’re happy to offer you printed invoices, and always go above and beyond to make sure you’re 100% satisfied with their service.
They prioritize innovation.
They’re constantly adding to their growing list of features. A great provider doesn’t just settle for simple messaging. They offer automated birthday texts, text to win contests, and more. They’re always looking to expand their reach, and offer you, the user, a better experience. On top of that, they never jack up prices to cover for their innovative ways.
They offer high quality educational resources.
Most people won’t become SMS marketing pros overnight. When getting started with this mobile communication tactic, there are certain guidelines you absolutely must follow. Failure to do so will result in high churn rates, and even worse, account suspension. The best SMS marketing companies provide customers with guidebooks, infographics, blog posts and more. They outline basic knowledge, but also aren’t afraid to dive into advanced tactics. They want to educate their customers, and empower them to be successful.
The team over at Slick Text always astounds us with their top level service. Questions, comments, or concerns? You can reach them at 1.800.688.6290. They even offer a free plan for all new users.